Business Studies Memo 2 (English)

November 2021 — Grade 12 / Matric — Business Studies

Memo 2021 Grade 12 English Business Studies Hub →

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🎯 150 marks 📄 9 pages 📝 82 items found 📚 5 topics

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Q1— Section header —

1.1.5x 2\ 0\

1.2.2.1 excess

1.2.2debenture

1.2.3brainstorming

1.2.4grievance

1.2.5unemployment (5 x 2\ (10\

1.3.5(5 x 2\ (10\ TOTAL SECTION A: BREAKDOWN OF MARKS

Q1— Section header —

1.210

1.310 TOTAL Business Studies /P2 DBE/November 2021 NSC Marking Guidelines

Q2— Section header —

2.1Types of benefits paid out by the Unemployment Insurance Fund/ UIF Unemployment benefits Illnesses /Sickness/Disability benefits

2.2Factors that should be considered while presenting Establish credibility by introducing yourself as the presenter at the start. Show the most important information first. Make the purpose/main points of the presentation clear at the

2.3Types of preference shares from the scenario TYPES OF PREFERENCE SHARES MOTIVATIONS 1. Non umulative preference shares Some shareholders

2.4Difference between the democratic and autocratic leadership styles DEMOCRATIC LEADERSHIP STYLE AUTOCRATIC LEADERSHIP STYLE

2.5Presentation

2.5.1Visual aid from the scenario PowerPoint/Data projector (2\ Motivation Sh decided to use slides that were projected on a screen during her

2.5.2Advantages of a PowerPoint/ ata projector Graphic programmes hav e the capacity to convey ideas and support what the

Q2— Section header —

2.6Forms of ownership Criteria contributing to t he success and/or failure of a sole trader

2.6.1SUCCESS FACTORS AND/OR FAILURE FACTORS Taxation Owner is only taxed on profits his/her personal capacity.

2.6.2SUCCESS FACTORS AND/OR FAILURE FACTORS Division of profit Owner receives all profits of the business capital growth.

2.7Situations in which the transactional leadership style can be applied Transactional leadership style can be applied when: he business wants to maximise employee performance.

Q2— Section header —

2.5.1

2.5.22.

6.12.

6.22. TOTAL 40 Business Studies /P2 12

Q3— Section header —

3.1Stages of team development Forming Storming Norming

3.2Causes of conflict Lack of proper communication between management and workers. Ignoring rules/procedures may result i n disagreements and conflict. Management and/or workers ma

3.3Corporate social investment /CSI

3.3.1CSI focus areas in the scenario Employees NOTE: 1.

3.3.2Impact of corporate social investment /CSI Positives Advantages MSM may attract experienced employees/increase the pool of skilled labour which could increase productivity.

3.4Advantages of cr eative thinking Better/Unique/Unconventional ideas/solutions May give the business a competitive advantage ideas/strategies are implemented. Complex business problems

3.5Human rights from the scenario HUMAN RIGHTS MOTIVATIONS 1. Equity The employees of MT are given the same opportunities regardless of race and gender.

3.6Advantages of orce field analysis Employees feel included and understood.

3.7Ways in which businesses could promote cultural rights Employees should be trained on cultural tolerance. Employ people from various cultural backgrounds. Encourage employees to participate in cultural

Q3— Section header —

3.7TOTAL 40 Business Studies /P2 16 DBE/November 2021 NSC Marking Guidelines

Q4— Section header —

4.1Functions of the Johannesburg Securities Exchange/JSE Gives opportunities to financial institutions, e.g. insurance companies invest their surplus funds in shares. Serves as a barometer/indicator of economic conditions in South Africa.

4.2Leadership theory from the statements

4.2.1Situational leadership theory (2\

4.2.2Transformational /Transitional leadership theory (2\

4.3Advantages of a state owned company Profits may be used Offer essential services which may not be offered

4.4Impact of unit trust as a form of investment Positives/Advantages Managed by a fund manager Easy to cash in

4.5Meaning of corporate social responsibility /CSR Cor porate ocial

4.6Distinction between problem solving and decision making PROBLEM SOLVING DECISION MAKING

4.7Dealing with difficult employees

4.7.1Dealing with difficult employees from the scenario The management of ZI have spoke to

4.7.2Other ways in which a business can deal with difficult employees Get perspective from others who have experienced the same kind of situation to be able to understand difficult

Q4— Section header —

4.8Benefi ts of diversity Workforce dive rsity improves the ability of business es to solve problems/

Q4— Section header —

4.8TOTAL 40 TOTAL SECTION B: 80 Business Studies /P2 21 DBE/November 2021 NSC

Q5— Section header —

5.1Introduction Insurance enable businesses to function smoothly as they are compensated for any possible loss that they may suffer Businesses must determine the market value before entering into an insurance

5.2Differences between overinsurance and under insurance OVERINSURANCE UNDER INSURANCE

5.3Principles of insurance

5.3.1Usually applies to short specified/proven Insurer agrees to compensate the insured for damages/losses specified in the rotects the insured against a

5.3.2Applies to long hes a pre Any other relevant answer related to security/certainty as a principle of insurance.

5.3.3to an insurance Insured must disclose everything Any other relevant answer related to utmost good faith as a principle of

5.3.4Insurab Any other relevant answer related to insurable interest as a principle of insurance. Principle (2\ Explanation

5.4Advantages of insurance for businesses Transfers the risk from the business/insured to Transfer of risk is subject to the terms and conditi ons of the insurance

5.5Compensation Fund in terms of COIDA as a type of compulsory insurance Compensates employees

5.6Conclusion Businesses should avoid over insurance and under insuring their property/asse ts

Q6— Section header —

6.1Introduction Employees are expected to project a professional image by applying the principles of professionalism. Unethical business practices can result in a negative business image and

6.2Meaning of professional behaviour Professional behaviour is a certain standard of behaviour specific level of competence that adhere

6.3Types of u ethical business practices posing challenges to businesses

6.3.1Unfair advertising Unfair advertisements could be to consumers. Deceptive advertising can violate the t rust of business relationship

6.3.2Pricing of goods in rural areas Some businesses in the rural areas exploit their customers by adding much more than necessary to their prices. cost added into the

6.3.3Taxation/T ax evasion Some businesses submit fraudulent/incorre

6.4Ways in which businesses could d eal with types of unethical business practices

6.4.1Unfair advertising Businesses must know and understand the Code of Advertising as determined by the Advert is ing Standard Authority (ASA\ Business must repor

6.4.2Pricing of goods in rural areas Work together with suppliers to share delivery costs to remote rural areas. Businesses can buy in bulk to get a discount to avoid charging high prices. Charge fair/market related prices

6.4.3axation/tax evasion Value Added Tax/ VAT needs to be charged on VAT able items.

6.5ays in which professional, responsible, e thical and effective business practice should be conducte Businesses should develop equity programmes/promote strategies to ensure that all employees are treated equally regardless of status/rank/power.

6.6Conclusion Businesses should develop simple and clear code of conduct that will easily

Q6— Section header —

Topics Identified

Business EnvironmentsForms of OwnershipBusiness FunctionsLeadershipBusiness Plan

Mark Allocation

Total150 marks

Sections40 + 40 + 40 + 40 + 40 = 200 marks

Paper information

SubjectBusiness Studies

Year2021

SessionNovember

TypeMemo

PaperPaper 2

LanguageEnglish

Pages30

Downloads4

Examination context

Decade2020s

Years ago5y

SeasonSpring (SH)

Start dayFriday

Exam periodNovember 2021

Days since exam1,814

About Business Studies examination preparation

Grade 12 Business Studies combines business concepts, application, and written responses. Past papers help learners practise identifying what a question asks, applying knowledge to scenarios, and structuring longer answers.

Every available Grade 12 Business Studies past paper and memorandum is collected in the Business Studies hub at business-studies.freemode.co.za — browse all years, sessions and languages in one place.

How to use this resource for revision

A past examination paper is most useful when it is treated as an active revision exercise. Try the questions yourself before checking the corresponding memorandum. Where you make an error, identify the reason — was it a knowledge gap, a calculation mistake, an interpretation issue, or an examination technique problem?

For stronger examination practice, complete the paper without unnecessary interruptions and keep track of the questions that take the most time. Afterwards, review the memorandum and separate knowledge gaps from mistakes caused by interpretation, calculation, structure, or examination technique.

applying business concepts

interpreting scenarios

using appropriate terminology

structuring longer responses

distinguishing related concepts

A practical revision approach

Before checking the memorandum, identify the command word in each question. The memorandum rewards candidates who apply theory directly to the case-study scenario.

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Corresponding examination paper

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